We have embraced technology with e-government tools that help us increase productivity, operate more efficiently and be more environmentally friendly.… Read More E-government Tools Help the City Work E-fficiently
It is imperative that City employees receive regular training to enhance their knowledge and skills in their areas of responsibility, as well as to stay abreast of changing federal, state, and local laws that will impact how they do their job.… Read More Training Keeps City Employees Ready and Able to Do their Jobs
The City is always looking for ways to do more with less. One creative cost-saving initiative is the Police Department’s Community Restitution program.… Read More Community Service Program Benefits City and Those Serving
“The City engaged in a year-long compensation study. When a public employer takes a look at pay, a natural response for its employees is worry or defensiveness and for residents, scrutiny and skepticism.… Read More A Responsible Approach to Compensation to Support Our Mission of Service
The City long ago put in place a solid harassment policy articulating what harassment is, that it would not be tolerated, how to report it, how an investigation is executed, and the consequences of harassment. … Read More We Actively Promote a Culture of Respect Here at the City
As the City’s Director of Information Systems, my staff and I are dedicated to maintaining the security of all the technology resources that support the City’s operations. … Read More Proactive Cyber Security Tactics Guard Technology Systems
“Elected officials should always be willing to listen to the people they represent, and the people should have confidence that they can ask questions of their leaders, and receive prompt, clear, and honest answers. Thankfully in St. Charles, the City government is made up of many individuals committed to doing just that.”… Read More What it Means to Serve my Hometown, Where Government is as it Should Be
“In a world where we typically only hear about dishonesty and violence in our cities, I experienced nobility and neighborliness, which made me feel safe and proud of our community.” … Read More You Don’t have to be Neighbors to Act Neighborly
“An important component of any plan is the ability to test that plan in less than ideal circumstances. The St. Charles EMA did just that a recent Monday evening. “… Read More Being Prepared for Bad Weather Means We Test More than Just Sirens
“We do not view our callers as a bother. If it is of concern to you, please let us know. We believe that ‘If you see it, say it! – call 911.’ Remember, crime prevention is everyone’s responsibility!”… Read More When it Comes to Public Safety, We’re All in it Together