Why We Serve
In honor of Public Service Recognition Week, here’s what some of our employees had to say about why they serve our community, and what service means to them.… Read More Why We Serve
Category: City of St. Charles, Illinois Services
E-government Tools Help the City Work E-fficiently
We have embraced technology with e-government tools that help us increase productivity, operate more efficiently and be more environmentally friendly.… Read More E-government Tools Help the City Work E-fficiently
Community Service Program Benefits City and Those Serving
The City is always looking for ways to do more with less. One creative cost-saving initiative is the Police Department’s Community Restitution program.… Read More Community Service Program Benefits City and Those Serving
A Responsible Approach to Compensation to Support Our Mission of Service
“The City engaged in a year-long compensation study. When a public employer takes a look at pay, a natural response for its employees is worry or defensiveness and for residents, scrutiny and skepticism.… Read More A Responsible Approach to Compensation to Support Our Mission of Service
We Actively Promote a Culture of Respect Here at the City
The City long ago put in place a solid harassment policy articulating what harassment is, that it would not be tolerated, how to report it, how an investigation is executed, and the consequences of harassment. … Read More We Actively Promote a Culture of Respect Here at the City
Proactive Cyber Security Tactics Guard Technology Systems
As the City’s Director of Information Systems, my staff and I are dedicated to maintaining the security of all the technology resources that support the City’s operations. … Read More Proactive Cyber Security Tactics Guard Technology Systems
What it Means to Serve my Hometown, Where Government is as it Should Be
“Elected officials should always be willing to listen to the people they represent, and the people should have confidence that they can ask questions of their leaders, and receive prompt, clear, and honest answers. Thankfully in St. Charles, the City government is made up of many individuals committed to doing just that.”… Read More What it Means to Serve my Hometown, Where Government is as it Should Be
Being Prepared for Bad Weather Means We Test More than Just Sirens
“An important component of any plan is the ability to test that plan in less than ideal circumstances. The St. Charles EMA did just that a recent Monday evening. “… Read More Being Prepared for Bad Weather Means We Test More than Just Sirens
When it Comes to Public Safety, We’re All in it Together
“We do not view our callers as a bother. If it is of concern to you, please let us know. We believe that ‘If you see it, say it! – call 911.’ Remember, crime prevention is everyone’s responsibility!”… Read More When it Comes to Public Safety, We’re All in it Together
Traditional Push-in Ceremony Officially Puts New Fire Engine into Service
“The Fire Department allocates money every year into an apparatus replacement fund for the service life of each fire engine in order to pay for its replacement in full at the time of purchase.”… Read More Traditional Push-in Ceremony Officially Puts New Fire Engine into Service