Community Crisis Center Helps Individuals and Families in Crisis

From the St. Charles Mental Health Board

The Community Crisis Center was founded in 1975 in Elgin by a group of volunteers who wanted to create a safe place that would be “always home” for individuals and families in crisis, whether that crisis be domestic/sexual violence, economic crisis, or emotional anguish. Over the years, professional services have expanded in response to client needs.

 In addition to the 24/7 hotline and shelter, we offer counseling, court advocacy, and medical advocacy services for the victims of violence and homelessness as well as their accompanying children; and counseling services are also available for the perpetrators of domestic violence at a different office location, separate from the shelter. Our Economic Crisis Program offers an emergency food pantry 7 days per week, and also distributes toiletries, diapers, coats, blankets, socks and underwear. Rental Assistance is provided when funds are available to those who are eligible. Although originally located in a Victorian-era home, in 1987 the Center left those quarters and moved into the Franklin School building, which was constructed in 1891. Today the Community Crisis Center continues to address the goals of ending crisis and eradicating violence within our community. Volunteers and partners continue to donate their time and talent in support of the Center’s 24/7 availability, responding to thousands of people each year.

For more information or to volunteer, please visit our website at or phone us at 847-697-2380.