2011 Survey Shows Residents Value City Services

Posted January 18th, 2012 in city projects, city services & programs, general by btownsend

 

The City of St. Charles recently presented the results of the 2011 Priorities Survey, a survey of residents on their opinions of St. Charles. The survey has been administered since 1996 and is used to measure satisfaction with community initiatives and programs, guide future decision-making, and improve services.

The results showed the following: 

  • St. Charles is valued as a place to live.
  • Services are viewed favorably and worthy of taxes paid.
  • Communication with residents is viewed positively.
  • Opinions of community appearance have improved.
  • Views regarding downtown St. Charles have improved.

More importantly, the ratings reflect a strong recognition that St. Charles continues to provide high level of service given the economic climate.

In 2011, over 96 percent of respondents rated St. Charles as a “good” or “excellent” place to live.  This is comparable with prior surveys. However, the number of respondents who rate St. Charles as “excellent” increased to 57%, an increase of 11% from 2009. In prior surveys, the percentage of “excellent” ratings has ranged from a low of 39% in 2001 to 48% in 2007.

Other important findings from the survey are:

  • 77% of respondents rated the city’s communication efforts as “good” or “excellent.” This represents a 6% increase from 2009.
  • 72% of respondents believe that “Community Appearance” has improved, a 1.5% increase from 2009.
  • 70% of respondents believe the downtown has improved, an increase of 1% from 2009.
  • Public safety services received extremely high marks from those that needed them.
  • Maintenance of infrastructure and utility systems was viewed favorably.

Additional data from the survey results shows that 30% of respondents rated traffic circulation for trips across the Fox River as “poor” or “very poor.” The intersection of IL 31 and IL 64 was cited numerous times as a difficult area to navigate. The construction of the Red Gate Bridge will improve that situation by providing an alternative to those who live north of Main Street.

East Main Street was identified as an area of concern with over 40% of respondents rating the appearance of the area as “poor” or “very poor.” The reconstruction and widening of East Main Street from 7th Avenue to Pheasant Run will improve the appearance of the corridor and should provide long-term benefits to property owners and businesses in the area. In addition, the city is working to evaluate the potential of a special taxing district for East Main Street to encourage the redevelopment of older, tired buildings and properties.

The past three resident surveys have shown some dissatisfaction with drinking water quality with 18-20% of respondents rating it “poor” or “very poor.” The City Council has previously elected not to pursue a city-wide system to soften water; however, the construction and operation of the city’s new Radium Removal facility will condition water for many St. Charles residents and improve quality.

In conclusion, the 2011 survey is considered to be a great success. Residents are very satisfied with overall quality of life in the community and the services the city provides. The ratings also reflect strong recognition that St. Charles continues to provide a high level of service given the economic climate. Finally, while there are areas identified for improvement, the city is already working on many programs and initiatives to address these concerns.

I invite all residents to view the materials that were presented to the City Council and to read the full summary of survey results. 

Thank you to all residents who participated in the survey and, more importantly, thank you for your positive feedback on the services that the City provides!

2011 Leaf Collection Program Starts October 26th

Posted October 20th, 2011 in city services & programs, general by btownsend

The City’s leaf collection program will begin October 26th with the 1st of 4 scheduled pick-ups in each of the 4 quadrants of St. Charles.

In May, the City Council awarded a 3-year contract to Kramer Tree Service from West Chicago to perform this valuable service for St. Charles residents.  The value of the contract with Kramer for collection of leaves is $230,000 and the service is funded by a $3.35/month fee collected on most residential utility bills. More importantly, the City has always received very favorable comments regarding the quality of Kramer’s service.

In 2008, when the City outsourced this service, there were concerns expressed that quality would suffer. These concerns were expressed even though the City’s program was frequently subject to cost-overruns and delayed collection due to weather conditions and staff absences. In fact, the quality of the service has been improved as Kramer invested in state-of-the-art equipment and provided sufficient staff to operate it – all for a fixed contract price. In fact, both Batavia and Geneva have followed suit and contracted their leaf collection program to Kramer as well!

In placing leaves at the curb, residents should heed the following advice:

  • Leaves must be on the parkway by 6:30 a.m. on your area’s designated day. 
  • Rake leaves in a row parallel to the street, on the parkway, at least 1 ft. back from the curb and off the sidewalk.
  • Pushing leaves into the street is a violation of Municipal Code 12.04.170, punishable by a fine of up to $500 for each offense. Piling leaves in the street can clog storm drains, cause localized flooding, and make the roadway slippery for cars, bikes, and pedestrians.
  • Avoid raking foreign materials into leaf piles (brush, grass clippings, trash, etc.), as these could damage equipment or cause injury to personnel. 

For additional details regarding the City’s program, please click here.

City concerned about Fire Protection District’s plans…

Posted December 16th, 2010 in city services & programs, partnerships & collaboration by btownsend

The St. Charles Countryside Fire Protection District is moving forward to terminate its long-standing relationship with the City of St. Charles and Tri-City Ambulance. This is being done in order to establish District-administered fire stations, equipment, and staffing. The City of St. Charles is concerned about the planning and execution of this initiative as well as the potential for operational and financial impacts for the residents and businesses of the City of St. Charles. We are also concerned about the impact on public safety services for the residents of the District.

Below is the text of an open letter that Mayor DeWitte sent to the Kane County Chronicle in response to an editorial from Jim Gaffney, President of the Board of Trustees for the Fire Protection District.

For decades, the St. Charles Fire Department and Tri-City Ambulance has provided the residents of the St. Charles Countryside Fire Protection District with professional, responsive, and comprehensive paramedic and fire suppression services.

Through service agreements, district residents have enjoyed the advantages of intergovernmental cooperation to obtain a very high level of service at a very low cost. 

These services are currently provided to the district at a cost that is irrefutably the lowest in the region. The tax rate of $.19 per $100 of equalized assessed valuation (roughly $190 for a home with a market value of $300,000) is 33 percent less than the Batavia Fire Protection District, also a paper district operated similarly.

For additional comparison, South Elgin is $.56, Pingree Grove is $.65, Maple Park is $.49, and Elburn is $.62. This proves that lack of revenue, not costs and expenses, is the reason for the district’s reported financial challenges.

In addition, the district over the last several years, has maintained capital reserves in excess of $1.3 million. St. Charles has implored the Fire Protection District to either increase its tax rate or spend down those reserves to pay St. Charles for its “fair share” of overhead and services. The district has refused to do either.

It is true that the district has changed dramatically since the original agreements were negotiated. The area has expanded significantly, and the number of properties has exploded over the last 20 years.

More residents have chosen to live in a more rural environment. In doing so, they accept that emergency services may not be provided at the same level as those within a city.

However, it has always been the policy of the St. Charles Fire Department to respond with the same or higher levels of staff and equipment than is provided to residents of the City of St. Charles, given the lack of a water supply in rural areas.

It is our opinion that service quality will detrimentally change for the residents of the Fire Protection District, if the board moves ahead with its plans to establish a standalone fire department on May 1, 2011.

Over the last several years, a cooperative venture to construct an additional City of St. Charles fire station at Red Gate Road has been discussed, with district residents being the primary beneficiary.

That opportunity would no longer exist with the Fire Protection District’s two station east/west configuration and subsequent loss of assistance from the St. Charles Fire Department. After all, if the district moves forward with this plan, St. Charles will have no obligation to respond to calls outside of our city, including the numerous elementary schools, and recreational areas.

In September of this year, discussions regarding ambulance and paramedic service with the District were suspended to allow the voters to share their views on non-binding referenda regarding a tax increase to maintain the current level of services.

This action was followed shortly by reaching an agreement of terms with the district for fire suppression services for the current budget year. With the outcome of the referenda demonstrating support, we believed that the district was planning to move forward to provide sufficient funding to St. Charles.

To our disappointment, we were notified within days of the Nov. 5 result that the district had already made its decision to sever our relationship, had placed orders for new equipment, and was in the process of securing facilities to establish stations. 

We believe the Fire Protection District Board should reconsider this approach and re-establish discussions with St. Charles regarding the continuation of our long standing, successful relationship, including the joint-venture construction of a Red Gate Road station.

This will ensure the continuation of high quality emergency services that the residents of the St. Charles Countryside Fire Protection District have come to expect.

In closing, we believe there is nothing the district will be able to provide its residents on its own, that will be any improvement over what we currently provide to those same residents together. Should the Fire Protection District move forward with its shortsighted plans, we believe the board will have disobeyed a rule that we all learned as children – never play with fire.

Unfortunately, the only people getting burned will be the residents of the St. Charles Countryside Fire Protection District.

General Assembly fails to complete pension reform

Posted May 11th, 2010 in city services & programs, general, partnerships & collaboration by btownsend

Last week, the Illinois legislature failed to complete pension reform by not passing any legislation regarding public safety (local police and fire) pensions. There was legislation drafted and considered by the Senate, but it was not called for a vote due to opposition from municipalities. Now, you may be asking, “Why would municipalities OPPOSE pension reform that is supposed to save taxpayers money?” Let me explain.

The proposed legislation establishes a 2-tier pension program for police and fire employees. The changes in pension benefits are logical and St. Charles supported them, In fact, St. Charles and other cities, villages, and towns support all provisions of the reform bill, except one. That provision has to do with an enforcement mechanism that was ill-conceived and could have an extremely detrimental impact on city services.

This enforcement language would go into effect 1/1/15, if no other statutory alternative is enacted. It would apply if employers (cities and towns) fail to make the required pension contribution, as determined by the Illinois Department of Insurance, within 90 days of the date due and would allow the State Comptroller to deduct amounts from state funds (sales tax, income tax, telecommunications tax, etc.). Further, it would allows action in circuit court if state funds are not available.

Municipalities oppose this language for 3 main reasons:

1. We do not believe that the Department of Insurance calculations are always fair and reasonable. St. Charles typically uses its own actuary to determine the pension payments required. This has served us well for many years.

2. By allowing this type of “garnishment,” the legislation asserts that pension payments take precedence over ALL OTHER CITY SERVICES AND PROGRAMS. We simply cannot agree with this. It does not allow for extenuating circumstances or other factors to be considered. Quite frankly, the legislation determines that pension payments must be made without regard for any other obligations of the City.

3. The enforcement language was not included in the prior pension reform legislation and the public safety unions are gaining something that others do not.

In summary, the public safety unions were able to secure something that would assure that pension payments could be given precedence over all other local government expenditures. Municipalities were not prepared to agree to that. The Pension Fairness Coalition issued a statement regarding the issue – PFIC Statement HB 5873 FINAL. This letter from Ed Paesel also helps to explain.

Recent communication with state legislators regarding this matter have been promising and there is a strong belief that the matter will be taken up again in the near future. I hope that is true.

In the meantime, I encourage local residents to contact their legislators and tell them that public safety pension reform should be enacted.

Governor signs pension reform legislation into law

Posted April 14th, 2010 in city services & programs, general by btownsend

As has been widely reported, pension reform is now reality in the State of Illinois – at least for some. Reform legislation signed by Governor Quinn will apply to any newly-hired state or local government employee (except sworn members of police and fire departments, but I’ll get to that in a bit). Changes include:

  • Raises the retirement age for full pension to 67 with 10 years of service.
  • Raises the early retirement age to 62 with 10 years of service for reduced benefit.
  • Limits the maximum pensionable salary to the 2010 Social Security wage base of $106,800.
  • Final average salary would be the average of the highest eight consecutive salary years (instead of four) out of the previous 10 years.
  • Cost of living adjustments (COLA) would be calculated using simple interest rather than compound interest. COLA would be 3 percent or one-half of the inflation rate, whichever is less, and would apply only after age 67.
  • Maximum General Assembly and judges’ pensions would be 60 percent of the calculated final average salary, down from 85 percent.
  • Suspends the pension of any retiree who goes to work for a unit of government that participates in another pension system.

As I mentioned, this will only apply to new employees, not any existing state or local government employee. The reason that only new employees are covered by the reforms is that existing employees are protected by the State Constitution from any reduction or diminution of their pension benefits. Eric Zorn of the Chicago Tribune has written on this subject extensively in the past couple of weeks, including arguments FOR and AGAINST reducing benefits for current government employees. I encourage you to read these opinions. They’re good and demonstrate how complex this issue is.

Local government representatives continue to hear news of pending reform for police and fire pensions. It’s been reported that Senate President John Cullerton has indicated his desire to move this forward, as have representatives of House Speaker Mike Madigan. This is good news as no class of employees should be exempt from making a sacrifice towards reducing the tremendous pension obligations of the State of Illinois and local government entities. In short, the State of Illinois needs to finish the job.

There are already new reports about efforts to make changes to the pension reform legislation, particularly as it pertains to teachers. The City of St. Charles isn’t in the education business and we don’t work with teachers, so I won’t comment on this. However, it is likely that if the teachers secure some relief, other groups of government employees won’t be far behind. I believe it’s best to leave things alone for now. If the reforms end up having a negative impact on recruitment, or costing local governments more in salary and insurance claims, or reducing the quality of service, then changes can be considered. There’s no constitutional prohibition on expanding benefits, so those changes are relatively easy to make.

The “St. Charles challenge” in retail development

Posted April 6th, 2010 in about, city services & programs, planning by btownsend

Frequently, I get asked, “ Why can’t St. Charles get X to come to town?”

X might be a high-end steak house or an upscale apparel retailer or a big box that specializes in hunting/fishing/camping products.  Local residents see some of these stores opening in other nearby suburban areas and ask themselves, ”Why not St. Charles?”  

We all want the best in retail opportunities for the community and while there are many circumstances that impact retailer decision-making (the state of the economy being the most important), the answer to the question in most cases has to do with the amount of total purchasing power of the market area.

St. Charles is widely known as an affluent community with relatively high household incomes. This is an advantage for us. But, retailers don’t just look at household income. They also want to know how many households there are within a given distance or “drive time.” In short, wealthy consumers are good, but having more of them is better.

Here is some of the text from a response that St. Charles received from a retailer that analyzed our market (the details have been removed to protect the highly confidential and proprietary nature of the information related to this company’s market criteria):

Dear Mayor Dewitte – I am in receipt of your nice letter regarding X and appreciate your taking the time to further describe the development initiatives taking place in and around your community. Of course, most of this is not new to me being a long time proponent of placing X in St. Charles. Though I do not normally do this, I have attached a copy of our internal demographic depictions which illustrates the problem. You will note on our demographics that I have given all manner of favoritism to the St. Charles site. Notwithstanding these efforts, I cannot get the trade area population that is left to exceed 87,000 people….thus illustrating the problem that the CEO has continuously and legitimately voiced with the market.

 

To determine St. Charles’ relative strength in terms of actual buying power, the City’s Economic Development Department has conducted some comparative analyses between St. Charles and 6 other major commercial centers in the Chicagoland suburban area:

  1. Yorktown Mall (Lombard),
  2. Oak Brook Shopping Center,
  3. The Arboretum (South Barrington),
  4. Downtown Naperville,
  5. Old Orchard (Skokie), and
  6. Woodfield Mall (Schaumburg)

The analysis is predicated on market reach, as determined by fixed drive times – a frequent variable in retail location decisions. When considering median household income for persons residing within a 15-minute drive time, St. Charles (measured from the center of downtown) compares favorably to all 6 markets studied.  In short, St. Charles is an attractive location from this perspective.

However, a market’s median household income data represents only a part of the equation in determining its household buying power. That equation must also consider the total number of households (or customers) within the defined market.  When looking at these same markets, at 10, 15, and 20-minute drive times, in ALL cases, the St. Charles market buying power is vastly exceeded by the comparative commercial centers. By way of example, within a 15-minute drive time, the comparison centers range from 1.7 (The Arboretum) to 4.6 (Oakbrook) times the buying power of the St. Charles market.

The graph above portrays the above-described comparison between household buying power for the aforesaid market areas (excluding expenditures for transportation and housing).  The greater the reach, typically, the larger the delta between St. Charles and each of the other 6 markets.  Again, this is a function of surrounding land use patterns and the low concentration of residences. 

We love our natural areas and open space in Kane County. It makes for lower traffic volumes, greater recreational opportunities, and a more attractive place to live. However, it also removes land from the “market” and provides fewer opportunities for development. Other land uses, such as the DuPage Airport, golf courses, mega-churches, and large-lot residential development also impact the buying power of St. Charles.

Let me be clear – I am not saying that the wrong choices have been made with regards to land-use decisions. I am only saying that we must consider the impact of these decisions on the ability to attract commercial development (quality and quantity).

Additionally, current trends in housing starts, and the real estate market in general, do not bode well for any dramatic change in circumstances or a resulting increase in our local market buying power. 

While St. Charles compares favorably with other suburban retail markets in terms of household affluence, we lag in terms of total buying power due to a greatly reduced number of households/consumers. This serves as one of the primary reasons that some retailers will not consider the Tri-Cities area. It also serves as one of the primary challenges that St. Charles faces in attempting to attract some high-end retailers and restaurants to our community.

While more residences in the market area would increase our purchasing power, many other criteria are, and should be, considered as part of the decision-making process.

Illinois should “go the distance” on pension reform

Posted March 26th, 2010 in city services & programs, general by btownsend

On Wednesday, the General Assembly approved significant pension reform for most state and local government employees. It’s been reported that it took the legislature less than 12 hours to complete the entire process. Governor Quinn is expected to signed the bill into law.

The legislation includes reduced benefits, a higher retirement age, lower cost-of-living adjustments, sets a maximum salary on which pensions are based, and prevents some individuals from collecting two pensions. According to the Commission on Government Forecasting and Accountability, the reforms will reduce the state’s pension liability by $119 billion by 2045. No estimates have been formulated for savings to local governments. Doug Whitley, President of the Illinois Chamber of Commerce, called the action “the biggest thing that I’ve seen around here in years.”

The legislation does not change benefits for current employees because it is believed that this could be subject to legal challenge. It is claimed that pensions for current employees cannot be reduced without violating the state constitution, so that was left out. The changes will only apply to newly hired government employees.

In addition, the new law does nothing to reform local police and fire pensions. This was disappointing for municipalities and the Pension Fairness Coalition. The coalition issued the following PFIC Statement on Pension Reform Legislation.

Just as important is that current and future legislators and governors use this to change their behavior and stand up to those individuals and organizations who routinely visit Springfield and request pension enhancements or “sweeteners.” If that doesn’t change, it’s just a matter of time before all the progress made this week is completely erased. 

It is my hope that the legislation approved this week can serve as a basis for public safety pension reform, which is urgently needed.

As we approach the start of the baseball season, I recall the great movie “Field of Dreams” where Ray Kinsella was encouraged to “go the distance.” The General Assembly and Governor Quinn need to do the same and finish pension reform.

Governor Quinn’s proposed budget will have negative impacts on St. Charles

Posted March 6th, 2010 in about, city services & programs by btownsend

It is being reported that Governor Quinn’s proposed budget will call for a 30% reduction in income tax revenue for the City of St. Charles. If this is implemented, the City of St. Charles stands to lose approximately $800,000 in revenue.

Under the current formula, 10% of income tax revenue collected by the State of Illinois is deposited into the Local Government Distributive Fund or LGDF. That revenue is then distributed to cities, towns, and villages on a per capita (population) basis.  Under the current 10% formula, St. Charles receives approximately $3 million annually. It represents one of the largest sources of revenue for the City.

Under the revised formula, the $3 million would be reduced by 30% or $800,000. To give you a frame of reference, the City’s General Fund – the fund through which most City departments, including police, fire, and public works, are funded – totals approximately $40 million. The $800,000 reduction represents approximately 2% of the General Fund.

If this budget is implemented, the City will have serious decisions to make regarding programs and services. Unless additional revenue is obtained, there is little doubt that reductions will need to be made.

Please contact Governor Quinn and tell him that cities and villages are already sharing “the pain” and that the State of Illinois should not reduce shared income tax revenue.

Thank you residents of St. Charles!

Posted March 3rd, 2010 in city services & programs, general, partnerships & collaboration by btownsend

 

The City of St. Charles recently presented the results of the 2009 Priorities Survey, a survey of residents on their opinions of St. Charles. 

The results showed the following: 

  • residents feel St. Charles is valued as a place to live,
  • communication with residents is viewed positively,
  • opinions of community appearance have improved, and
  • views regarding downtown St. Charles have improved. 

In fact, 97 percent of respondents rated St. Charles as a “good” or “excellent” place to live. This represents the highest rating received for this question since the inception of the survey in 1996. I believe this demonstrates that even though the City has been required to reduce some expenses, we’ve continued to meet the expectations of the community. 

St. Charles as a place to live

Also, I believe the survey has accurately reflected what the majority of residents understand – that the city has been doing its best to try to maintain services in the face of some very tough financial restraints.  

I invite all residents to read the survey results

Thank you to all residents who participated in the survey and, more importantly, thank you for your positive feedback on the services that the City provides.

City joins Pension Fairness Platform

Posted March 3rd, 2010 in about, city services & programs by btownsend

The City of St. Charles is joining other cities and counties across the State of Illinois in calling for local government pension reform.

The cost of providing public safety pensions in Illinois is rapidly increasing. The Illinois Commission on Governmental Forecasting and Accountability has recently published a thorough analysis of the financial health of select municipal pension funds. For the new fiscal year beginning May 1, 2010, the City of St. Charles estimates that funds needed for pension funding will be $4.3 million, an increase of over 13% from the prior year.

In Illinois, the State of Illinois establishes benefits for the City’s pension programs, but the City of St. Charles is tasked with meeting the obligations. In other words, Springfield places the order, but St. Charles picks up the tab.

Even in the face of significant financial conditions, the legislature continues to consider enhanced pension benefits.

Without a more fair public safety pension system, Illinois municipalities will either cut the level of public safety and other essential services or increase taxes.

There needs to be fair and equitable changes to public safety pension systems. Working with all stakeholders, the goal is to develop a long term solution to the pension crisis that protects Illinois taxpayers and secures sustainable retirement benefits for our public safety employees.  As a result, the St. Charles City Council has endorsed the Pension Fairness Platform.

On March 3, 2010, the launch of the Coalition at the State Capitol garnered positive media coverage across the state.

To locate your legislators and let them know about how you feel about this issue, click here.